Privacy Policy


Last updated on: April 24, 2016

At Flow 33 UK Limited ("We"), we are committed to protecting the privacy and security of our customers and site visitors, including you.

We have created this privacy policy ("Privacy Policy") to demonstrate our commitment to your privacy. The following Privacy Policy discloses our information gathering and dissemination practices. By accessing or using any of the services available on our website or by any other means (jointly: "Services"), you are accepting the practices described in this Privacy Policy.

By using the Services, you voluntarily and willingly provide us certain information, including personally identifiable information or details, which We may collect in order to provide the Services, for the provision of additional services and/or for performance of other actions, as set forth herein. If you have any hesitation about providing information to us and/or having your information displayed on our website and/or application or otherwise used in any manner permitted in this Privacy Policy and the terms of use ("Terms Of Use"), you should not use the Services; and, if you are already a member, you should close your account. The Terms of Use are incorporated herein by reference. The Terms of Use and Privacy Policy shall be collectively referred to herein as the “Agreement”.

1.    Information Collected

We collect your personal information in the following ways:

1.1.    Registration
In order to become a User, you must provide us the following information to create an account: first and last name, email, and password. Without this minimal amount of information, you cannot create an account. Like other passwords, you should choose one that is known only by you. We may request other information from you during the registration process, that we use in an attempt to provide you with a better user experience, to improve the value and quality of the Services and to analyze how its Services are used. You acknowledge that this information is personal to you, and by creating an account on our site/app you allow others, including us, to identify you and allow the use of your information in accordance with the Agreement.

1.2.    Customer Service
We collect information when you interact with us in order to accurately categorize and respond to customer inquiries and investigate breaches of our terms.

1.3.    Using the Site/Application
We receive information when you interact with and use our website or application. For example, We know when you click on ads, install a mobile application, etc.

1.4.    Cookies
Cookies are alphanumeric identifiers that We may transfer to your computer, mobile phone, Tablet or other device that allow us to recognize you as a User when you return to the our website or application using the same computer and web browser. Through the cookies, our systems shall recognize your browser to track site usage and trends, to improve the quality of the Services, to customize your experience on our site/app, as well as to deliver ours and third-parties' advertising to Users both on and off the site/app.
We will request your consent prior to transferring to and placing cookies on your device. Furthermore, through a designated banner that shall appear the first time you use the Services, you will be able to receive information regarding the use of the cookies, their purpose and the ways to decline such use. Please note that continued browsing will be interpreted as an approval to the placing of cookies on your device.
You can remove or block cookies using the settings in your browser, but in some cases doing so might diminish the level and diversity of Services you receive from us.
In the course of serving advertisements or optimizing the Services to Users, We may allow authorized third parties to place or recognize a unique cookie on your browser. Any information or details provided to third parties through cookies will not be personally identifiable but may provide general segment information for the enhancement of your user experience by providing more relevant and targeted advertising.

1.5.    Advertising and Web Beacons
To support the Services, as well as provide a more relevant and useful experience for our Users, We may target and serve, at no cost to our Users, our own ads and third-party ads both on and off the website/application using ad networks. Ad networks include third party ad servers, ad agencies, ad exchanges, ad technology vendors and research firms. Please note that during the registration process you can easily refuse to receive advertisements and promotional communications by "opting-out" a designated tick box.
We shall not provide personally identifiable information or details to any third party ad network, if such will be available.

1.6.    Internet Communications Standards
Due to the communications standards on the internet, when you visit our website/application, We automatically receive the URL of the site from which you came from and the site to which you are going when you leave our website/application. Additionally, advertisers receive the URL of the page you were on when you click on an ad on our site/app. We also receive the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer`s operating system and type of web browser you are using, email patterns, your mobile device (including your UDID) and mobile operating system (if you are accessing our website/application using a mobile device), as well as the name of your ISP or your mobile carrier. We may also receive location data passed to it from third-party services or GPS-enabled devices that you have enabled.

2.  Data Retention
We will retain your information for so long as your account is active or as needed to provide you services.  If you wish to close your account, you may do so at any time by our customer service. We will retain and use your information as necessary to comply with our legal obligations, resolve any disputes arising out of your use of the Services, and enforce this Agreement.

3.    Our Communications
As described in the Terms of Use, We will communicate with you through e-mail or through other means available through the Services. We may send you a series of e-mails that help inform new Users about the features of the Services, and We will also send you service messages relating to the functioning of the Services.
We may also send you messages with promotional information directly or on behalf of our partners, unless you have opted out of receiving promotional information.

You can change your settings related to your e-mail notification choices. If you wish, you can also opt-out of receiving promotional e-mails by sending a request to our customer service.
Please be aware that you cannot opt-out of receiving service messages from us. Also, if We send communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with your receipt of messages on your mobile device (including text messaging charges).

4. Sharing Information with Third Parties
We take the privacy of our Users very seriously, and We do not sell, rent, or otherwise provide your personally identifiable information or details to third parties, except as described in this policy.Nevertheless, We may share your personal information with any member of the Flow 33 UK Limited Group, which means any subsidiaries and the ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006
We will also not share other personal information generated through engagement with our Services, without your explicit consent, or in order to carry out your instructions, unless disclosure is reasonably necessary in our opinion to:
(1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures;
(2) enforce this Privacy Policy, the Terms of Use or any other engagement between you and us;
(3) respond to violation claims of the rights of third parties, whether or not such third party is a User, individual, or government agency;
(4) respond to customer service inquiries; or
(5) protect the rights, property, or personal safety of us, our Users or the public.

Without derogating from the provisions of the Terms of Use, You further agree that We shall be entitled to use User Data for the purpose of operating and improving the Services, including delivery of targeted and tailored content, such as search results and/or advertisements or provision of other services and/or development and provision of new applications and/or features. Content distributed through our sharing features and third party integrations may result in displaying some of your information outside of our site/app. For example, if you have bound or connected your account to your other social network accounts, including your Facebook and/or LinkedIn accounts, you can easily share content into our site/app as well as to the other network accounts.
Furthermore, We shall be entitled to share certain aggregated, non-identifiable information publicly and with its partners, such as affiliates, publishers, advertisers or connected sites. For example, We may publicly share statistical information regarding trends about the use in the Service.

5. Links to websites
The fact that the Services links to a website or services or presents a banner ad or other type of advertisement does not mean that We endorse or authorize that third party, nor is it a representation of any affiliation with that third party. If you click on a link to a third party site or services, including on an advertisement, you will leave our website/application you are visiting or Services you are running and will be transferred to the site or services linked to. These third party websites and services may place their own cookies or other files on your computer or mobile device, and may collect data or solicit personal information from you.
Other sites and services follow different rules regarding the use or disclosure of the personal information you submit to them. Because We cannot control the activities of third parties, We cannot accept responsibility for any use of your personal information by such third parties, and We cannot guarantee that they will adhere to the same privacy and security practices as us. You are therefore encouraged to read the privacy policies, terms of use or statements of other websites and Services you visit before providing any personal information.

6.    Compliance with Legal Process
It is possible that We may need to disclose personal information and details, profile information and/or information about your activities as a User when required by subpoena or other legal process, or if We have a good faith belief that disclosure is necessary to (a) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (b) to enforce the Terms Of Use, to investigate and defend ourselves against any third party claims or allegations, or to protect the security or integrity of our website/application; and/or (c) to exercise or protect the rights, property or personal safety of our Users, employees, or others.

7. International Information Transfer
We may transfer your information, including personal information, to affiliated entities or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Your information might be also be stored or processed by such affiliated entities or other third parties. If you are located in the European Union or other regions with laws governing privacy, data collection and use that may differ from U.S. law, please note that you are transferring information, including personal information, to a country and jurisdiction that does not have the same privacy and data protection laws as your jurisdiction, and by continuing to use the Services you consent to the transfer, storage or processing of information to the U.S. and/or to other countries, and the use and disclosure of information about you, including personal information, as described in this Privacy Policy.

8.    Disclosures to Third Parties as the Result of a Change in Control or Sale of Flow 33 UK Limited Corporation

We may also disclose your personal information or details and other information you provide to another third party as part of a sale of the assets of Flow 33 UK Limited Corporation, a subsidiary or division thereof, or as the result of a change in control of the company. Any third party to which Flow 33 UK Limited transfers or sells its assets will have the right to continue to use the personal and other information that you provide to us, and shall be deemed as the User data and information sole and exclusive owner (after transfer of assets) and shall be entitled to use such User data and information as set forth in this Privacy Policy, or in any other reasonable manner not harmful to the Users.

9.    Security
We have made reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, We cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. It is your responsibility to protect the security of your login information. Please note that e-mails, instant messaging, and similar means of communication with other Users are not encrypted, and We strongly advise you not to communicate any confidential information through these means.

10.    Changes to Privacy Policy
We reserve the right, in our sole discretion, to revise or modify this Privacy Policy from time to time. When We post changes to this Privacy Policy, we will ask for your approval for the revised version.. We encourage you to periodically review this Privacy Policy to be informed of how We protect your information. Your continued use in the Services after We changed this Privacy Policy shall be deemed as your full acceptance of the revised policy, with no exception.

11. Order of Precedence
In the event of a contradiction or discrepancy between the provisions of this Privacy Policy and any of the provisions of the Terms of Use, the provision most beneficial with us shall prevail and supersede in all respects, and you hereby waive and shall be prevented from raising any claim and/or demand from us in this respect.

12.    Contacting Us
For any questions about our Privacy Policy or any other issue please contact Flow 33 UK Limited at: The White House, 2 Meadrow, Godalming, Surrey, GU7 3HN, United Kingdom.