At Flow 33 UK Limited ("We"), we are committed to protecting the privacy and security of our customers and site visitors, including you.
1. Information Collected
We collect your personal information in the following ways:
In order to become a User, you must provide us the following information to create an account: first and last name, email, and password. Without this minimal amount of information, you cannot create an account. Like other passwords, you should choose one that is known only by you. We may request other information from you during the registration process, that we use in an attempt to provide you with a better user experience, to improve the value and quality of the Services and to analyze how its Services are used. You acknowledge that this information is personal to you, and by creating an account on our site/app you allow others, including us, to identify you and allow the use of your information in accordance with the Agreement.
1.2. Customer Service
We collect information when you interact with us in order to accurately categorize and respond to customer inquiries and investigate breaches of our terms.
1.3. Using the Site/Application
We receive information when you interact with and use our website or application. For example, We know when you click on ads, install a mobile application, etc.
Cookies are alphanumeric identifiers that We may transfer to your computer, mobile phone, Tablet or other device that allow us to recognize you as a User when you return to the our website or application using the same computer and web browser. Through the cookies, our systems shall recognize your browser to track site usage and trends, to improve the quality of the Services, to customize your experience on our site/app, as well as to deliver ours and third-parties' advertising to Users both on and off the site/app.
We will request your consent prior to transferring to and placing cookies on your device. Furthermore, through a designated banner that shall appear the first time you use the Services, you will be able to receive information regarding the use of the cookies, their purpose and the ways to decline such use. Please note that continued browsing will be interpreted as an approval to the placing of cookies on your device.
You can remove or block cookies using the settings in your browser, but in some cases doing so might diminish the level and diversity of Services you receive from us.
In the course of serving advertisements or optimizing the Services to Users, We may allow authorized third parties to place or recognize a unique cookie on your browser. Any information or details provided to third parties through cookies will not be personally identifiable but may provide general segment information for the enhancement of your user experience by providing more relevant and targeted advertising.
1.5. Advertising and Web Beacons
To support the Services, as well as provide a more relevant and useful experience for our Users, We may target and serve, at no cost to our Users, our own ads and third-party ads both on and off the website/application using ad networks. Ad networks include third party ad servers, ad agencies, ad exchanges, ad technology vendors and research firms. Please note that during the registration process you can easily refuse to receive advertisements and promotional communications by "opting-out" a designated tick box.
We shall not provide personally identifiable information or details to any third party ad network, if such will be available.
1.6. Internet Communications Standards
Due to the communications standards on the internet, when you visit our website/application, We automatically receive the URL of the site from which you came from and the site to which you are going when you leave our website/application. Additionally, advertisers receive the URL of the page you were on when you click on an ad on our site/app. We also receive the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer`s operating system and type of web browser you are using, email patterns, your mobile device (including your UDID) and mobile operating system (if you are accessing our website/application using a mobile device), as well as the name of your ISP or your mobile carrier. We may also receive location data passed to it from third-party services or GPS-enabled devices that you have enabled.
2. Data Retention
We will retain your information for so long as your account is active or as needed to provide you services. If you wish to close your account, you may do so at any time by our customer service. We will retain and use your information as necessary to comply with our legal obligations, resolve any disputes arising out of your use of the Services, and enforce this Agreement.
3. Our Communications
We may also send you messages with promotional information directly or on behalf of our partners, unless you have opted out of receiving promotional information.
You can change your settings related to your e-mail notification choices. If you wish, you can also opt-out of receiving promotional e-mails by sending a request to our customer service.
Please be aware that you cannot opt-out of receiving service messages from us. Also, if We send communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with your receipt of messages on your mobile device (including text messaging charges).
4. Sharing Information with Third Parties
We take the privacy of our Users very seriously, and We do not sell, rent, or otherwise provide your personally identifiable information or details to third parties, except as described in this policy.Nevertheless, We may share your personal information with any member of the Flow 33 UK Limited Group, which means any subsidiaries and the ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006
We will also not share other personal information generated through engagement with our Services, without your explicit consent, or in order to carry out your instructions, unless disclosure is reasonably necessary in our opinion to:
(1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures;
(3) respond to violation claims of the rights of third parties, whether or not such third party is a User, individual, or government agency;
(4) respond to customer service inquiries; or
(5) protect the rights, property, or personal safety of us, our Users or the public.
Furthermore, We shall be entitled to share certain aggregated, non-identifiable information publicly and with its partners, such as affiliates, publishers, advertisers or connected sites. For example, We may publicly share statistical information regarding trends about the use in the Service.
5. Links to websites
The fact that the Services links to a website or services or presents a banner ad or other type of advertisement does not mean that We endorse or authorize that third party, nor is it a representation of any affiliation with that third party. If you click on a link to a third party site or services, including on an advertisement, you will leave our website/application you are visiting or Services you are running and will be transferred to the site or services linked to. These third party websites and services may place their own cookies or other files on your computer or mobile device, and may collect data or solicit personal information from you.
6. Compliance with Legal Process
7. International Information Transfer
8. Disclosures to Third Parties as the Result of a Change in Control or Sale of Flow 33 UK Limited Corporation
We have made reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, We cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. It is your responsibility to protect the security of your login information. Please note that e-mails, instant messaging, and similar means of communication with other Users are not encrypted, and We strongly advise you not to communicate any confidential information through these means.
11. Order of Precedence
12. Contacting Us